Terms & Conditions

CANCELLATION POLICY*

PARTICIPANT WITHDRAWAL

Team Leaders may make online changes to team members up to a week prior to the event. However;

  • Cancellations (not substitutes) received prior to 1st March 2020 will be refunded less an administration fee of $30 per participant.
  • Cancellations received between 1st March 2020 and 1st May 2020 will be refunded less an administration fee of $80 per participant.
  • Cancellations received after 1st May 2020 will not be refunded.

 

EVENT CANCELLATION

Should the event be cancelled due to dangerous weather conditions – extreme weather, cold, high winds, excessive rain or other natural environmental danger, (or at the direction of Parks Victoria, DELWP, CFA or any other authority), there will be no refund on entry fee.

All efforts will be made to divert/modify the course where possible and it would be an unlikely case where the entire event was cancelled. We apologise in advance should this be the case, however the logistical factors involved in maintaining an event of this nature (remote, high logistical load) means much of the funds will have been spent on non-refundable logistical concerns and services well prior to the event. Thus, as with many other big ultra events in the Australian wilderness, the only way we can offer the event is with the understanding that entry fees are forfeited by all entrants should an extreme weather event occur, forcing late cancellation (i.e. week of event).

Attempts will be made to notify entrants as soon as possible should a cancellation occur, however no responsibility is taken by the organisers for lost travel, accommodation or entry expenses. On a extreme weather day, the race will be cancelled as in keeping with the Risk Management Plan and Parks policy.

Given the logistics involved, it is not possible to set an alternative date.

CONDITIONS UNDER WHICH EVENT IS LIABLE TO BE CANCELLED:

Actual or predicted conditions inclusive:

–   EXCESSIVELY HIGH RAINFALL / HIGH WINDS / ELECTRICAL STORM – potential for cancellation or use of alternative course pending consultation with authorities.

REFUNDS / DISCOUNTS

Should the EVENT be cancelled due to a weather event, organisers will consider offering a 50% discount on an entry in the following year’s event.

ALTERNATIVE COURSE – MARGINAL FOUL WEATHER

Should the weather conditions be borderline of cancellation, we will consult with regional emergency and land management authorities. Should the consensus be that the event can proceed but under changed  / safer course conditions we will enact an alternative course. No refunds can be given should you choose not to do the alternative course.

CANCELLATION / COMPETITOR MASS MESSAGING

Should all participants need to be communicated en masse (i.e. pre event for event cancellation, during event for weather event etc), event organisers will use multiple channels of advisory:

  • Email
  • Social Media
  • SMS to mobiles via SMS Broadcast subscription service

INSURANCE

We strongly recommend that participants and support crews have personal insurance and ambulance cover.

Contact us for more information.

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